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Telegram Lead Qualification

Greets every new contact, asks three quick button questions (what they need, budget, timing), saves the answers on the contact and alerts your team, so you reply already knowing what the person wants.

Who it's for: For service businesses, agencies and sales teams that get leads in Telegram and want each one qualified before anyone spends time on it. No typing needed from the customer.

  1. What can we help you with?
    Get a price or quote
    Ask a question
  2. Get a price or quote
  3. What budget do you have in mind?
    Under $500$500–$2,000Over $2,000
  4. $500–$2,000
  5. When do you need it?
    This weekThis monthJust looking for now
  6. This month
  7. Thank you! I've passed your answers to the team, and someone will reply here soon.
A new lead answers three questions and is passed to the team

How it works

  • Someone opens your bot and gets a short welcome explaining that a few quick questions are coming
  • They tap to answer what they need help with
  • They tap to answer which budget range fits
  • They tap to answer when they want to get started
  • Your team gets an instant alert with all three answers, so whoever replies has full context
  • The person is told their answers were sent and someone will reply here soon

Setup requirements

  • Make sure your team has at least one notification channel turned on (Telegram, email, or push) — that is where new-lead alerts arrive.
  • Press Deploy, then send /start to your own bot and answer the three questions to confirm the alert arrives with all three answers attached.
  • Edit the three questions and their button options if the defaults don't match what you need to know about a lead.

Details

Good to know

  • Every answer comes from a button tap, not free text — so the data saved to each contact is always one of the options you set, never a typo or a rambling paragraph.
  • The three answers are saved on the contact record, which means you can use them later for filtering, personalization, or broadcasts.
  • Your team gets the alert through their notification settings (Telegram, email, or push) the moment a lead finishes the questions — nobody needs to be tagged.
  • You reply to the lead from Live Chat, where the conversation opens.
  • This same flow works unchanged if someone reaches you through the website chat widget, not just Telegram.

Common questions

  • What are the best three questions to qualify a lead for your business?
  • What should happen after a lead answers — a call, a quote, or a meeting?
  • What button options should each question offer (the ranges, timelines, or categories that fit your offer)?

Keep in mind

  • Don't ask for sensitive figures like exact revenue — keep the budget question to friendly ranges people are comfortable tapping.
  • Don't swap the answer buttons for free-text questions — buttons are what keep the saved data clean and usable later.
  • Don't leave someone hanging after the questions — always confirm your team will follow up.
  • This is a simple qualify-and-notify flow on purpose — if you need scoring or a nurture sequence, build that as a separate step rather than complicating this one.

The flow behind this bot

This is the whole flow you get. Once you add the template, you can change any message, button or step.

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Ready to build on this?

Clone the template into your workspace and edit every message, button and action — nothing is locked.