Flow Preview
Overview
Greets every new contact, asks three quick tap-to-answer questions, and instantly alerts your team with the full picture — so they can jump into a warm conversation instead of a cold one.
Who It's For
Perfect for service businesses, agencies, and sales teams that want every inbound Telegram lead qualified before anyone spends time on it. The moment someone opens a chat, they answer three short button questions about what they need, their budget, and their timeline — no typing required — and your team gets pinged with the answers attached. You reply already knowing what the person wants.
Setup Requirements
- What are the best three questions to qualify a lead for your business?
- Who on your team should get the new-lead alert?
- What button options should each question offer (the ranges, timelines, or categories that fit your offer)?
- On the Contacts page, tag yourself (and anyone else on your team who should see new leads) with the alert tag you chose during setup.
- Press Deploy, then send /start to your own bot and answer the three questions to confirm the team alert arrives with all three answers attached.
- Edit the three questions and their button options if the defaults don't match what you need to know about a lead.
Node Breakdown
- Someone opens your bot and gets a short welcome explaining that a few quick questions are coming
- They tap to answer what they need help with
- They tap to answer which budget range fits
- They tap to answer when they want to get started
- Your team gets an instant alert with all three answers, so whoever replies has full context
- The person is told their answers were sent and someone will reply here soon
Details
Good to know
- Every answer comes from a button tap, not free text — so the data saved to each contact is always one of the options you set, never a typo or a rambling paragraph.
- The three answers are saved on the contact record, which means you can use them later for filtering, personalization, or broadcasts.
- Your team gets notified through a tag: everyone carrying that tag is messaged the moment a lead finishes the questions.
- This same flow works unchanged if someone reaches you through the website chat widget, not just Telegram.
Keep in mind
- Don't ask for sensitive figures like exact revenue — keep the budget question to friendly ranges people are comfortable tapping.
- Don't swap the answer buttons for free-text questions — buttons are what keep the saved data clean and usable later.
- Don't leave someone hanging after the questions — always confirm your team will follow up.
- This is a simple qualify-and-notify flow on purpose — if you need scoring or a nurture sequence, build that as a separate step rather than complicating this one.
